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Process Capability to Meet Customer Requirement

Purpose -

Evaluates the process’s ability to produce output that meets customer requirements.

Operational Definition -

(Number of Units Meeting Specification / Total Units Produced) * 100

Type of Metrics -

Driver

Function -

Manufacturing

Associate Function -

Manufacturing

Desired Trend -

Higher the better

Recommended Frequency - 

Quarterly

External References -

https://asq.org/quality-resources/process-capability

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