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On-Time Delivery Performance

Purpose -

Measures the percentage of deliveries made on time, ensuring timely fulfillment of customer orders.

Operational Definition -

(Number of On-Time Deliveries / Total Deliveries) × 100

Type of Metrics -

Business Outcome

Function -

Transportation & Logistics

Associate Function -

Transportation & Logistics

Desired Trend -

Higher the better

Recommended Frequency - 

Monthly

External References -

https://www.portebrown.com/newsblog-archive/transportation-kpis

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