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Freight Damage Rate

Purpose -

Evaluates handling quality and packaging effectiveness to minimize product losses.

Operational Definition -

(Number of Damaged Shipments / Total Shipments) * 100

Type of Metrics -

KPI

Function -

Transportation & Logistics

Associate Function -

Transportation & Logistics

Desired Trend -

Lower the better

Recommended Frequency - 

Weekly/Monthly

External References -

https://www.assessteam.com/transport-kpis-list/

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