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Delivery & Compliance Efficiency

Purpose -

Measures the ability to meet delivery deadlines and compliance with agreed terms.

Operational Definition -

(Number of On-Time, In-Full Deliveries / Total Deliveries) × 100

Type of Metrics -

Business Outcome

Function -

Quality & Compliance

Associate Function -

Quality & Compliance

Desired Trend -

Higher the better

Recommended Frequency - 

Monthly

External References -

https://safetyculture.com/topics/quality-metrics/

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