top of page

Cost of Poor Quality (COPQ) %

Purpose -

Identifies costs due to defects, rework, and waste in the production process.

Operational Definition -

(Total COPQ / Revenue) * 100

Type of Metrics -

KPI

Function -

Finance

Associate Function -

Finance

Desired Trend -

Lower the better

Recommended Frequency - 

Monthly

External References -

https://simplicable.com/en/quality-metrics

Comments
Share Your ThoughtsBe the first to write a comment.
bottom of page