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Backorder Rate %

Purpose -

Measures the percentage of items not shipped due to stock unavailability.

Operational Definition -

(Total Backordered Items / Total Ordered Items) * 100

Type of Metrics -

KPI

Function -

Planning - Deployment

Associate Function -

Planning - Deployment

Desired Trend -

Lower the better

Recommended Frequency - 

Monthly

External References -

https://www.inboundlogistics.com/articles/supply-chain-metrics/

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